PETLIBRO Automatic Cat Feeder with Camera, 1080P HD Video with Night Vision, 5G WiFi Pet Feeder with 2-Way Audio, Low Food & Blockage Sensor, Motion & Sound Alerts for Cat & Dog Single Tray

The media could not be loaded. **addition to this review. I recently had an issue with an error saying the feeder was blocked but it wasnt. After taling it apart and seeing there was nothing blocking it i reached out to their customer support through their website. About 12 hours later i recieved an email with detailed instructions on an update they added to my app and instructions to update app, remove batteries, unplug the unit, then add batteries back and plug it in again. It worked!! After a little over a week of trying to figure it out myself and being convinced it had crapped out after almost a year it's back on track. They were quick to respond and they so far have the issue fixed and I have every confidence they will help out quickly again should the need arise. Full confidence in their customer support and their product. This thing has worked well for almost a year until this hiccup and now we're back on track.So far I have only had it set up for about 30 minutes. Yesterday when it arrived I pulled it from the box and started set up when I realized I needed C batteries and a micro SD card, something I overlooked when I ordered it. No big deal, I went back on Amazon and ordered both those things and got them this morning.Meanwhile, I taught myself how it worked, got it hooked up to wifi, & washed the top portion where food is stored and the bowl. Let it dry overnight. Then when I got up this morning set it up without issue.Not sure why people say it's so hard to set up. But I'm also used to hooking up security cameras, fire sticks, and water leak detection units to my wifi, so maybe I just understand the steps better since I've done it quite a lot.Either way, it's pretty easy, just have some patience with the steps. My only issue really came with the fact that it locks itself like after one minute so when I was trying to get my password in it locked itself, but it's super easy to unlock anyways. I'm not sure if it would have made any difference if it was locked during this process, but the instructions said to unlock it so I made sure it was unlocked during this whole process.I tested it this morning and because I had the other version of this feeder that doesn't have the camera or use the wifi, my kitty Butters, came in to eat a snack as soon as he heard it hit the metal bowl. Added bonus is that it uses a metal bowl instead of plastic. Metal is much better for our fur babies to eat and drink out of.This one will be nice because it holds more than my old one, I can feed him snacks from work, and I can make sure and keep up with his eating habits. I also have it scheduled for his regular feedings twice daily, automatically, which was also easy to set up on the app.The app downloaded without issue. Set up was a piece if cake. All in all, so far, so good. If anything changes I'll update the review.

I was hesitant to buy this based some of the negative reviews but so far, I'm very happy with this feeder! I've done a few tests to rule out the issues that some people have reported and I'm happy to report that I haven't experience any issues in my case.At first, setting up the network and installing software update would fail over and over. What is odd is once I walked away from the unit, about 10 feet, it connected to Wi-Fi instantly, and software also updated instantly. Somehow the cell phone in-hand interferes with the unit connecting to the Wi-Fi signal. I wish I had known this from the start.I was concerned that my router is in the basement on the other side of the house. I was able to connect to 2.4 Ghz Wi-Fi and the signal has never dropped so far. I have 5 Ghz as well but the router is too far away and there's too many walls for a stable connection. Besides 5 Ghz is over kill, video streaming works fine on 2.4 Ghz and signal travels farther and works better through walls.I have an AC timer connected to my router and ONT to cut power to both at 4:30am every morning for 30 minutes. This simulates a power outage and the Petlibro reconnects every single time no issues.I tested the backup battery by disconnecting the power adaptor and the unit continued to dispense as per schedule with the 3 D-cell batteries! However, it disconnects from Wi-Fi when running on batteries. This was probably by design to conserve battery. Disappointed as I like to see the food in the bowl and option to manually feed for peace of mind! I found an easy and cheap workaround that maintains Wi-Fi connection on battery power. I connected a cheap $20 4000mah portable USB battery, that is used to charge cell phones, into the USB port and then I plugged a USB phone charger into that battery. The battery is charged and powers the unit at the same time. Not all USB battery packs have this pass-through feature, and I was surprised that this small cheap power pack did. I chose to use a higher quality charger instead of the included charger as I noticed that the included power pack got a little hot when charging this USB battery. I then disconnected the charger from the wall outlet to simulate a power outage and the unit disconnected from the Wi-Fi for only 15 seconds but then reconnected. It's fully functional running on the USB power pack, stayed connected to Wi-Fi and enough power to run for 6 hours! An even larger USB battery will last at least 12-24 hours longer. Keep in mind this is only helpful if your Router & ONT are also on battery-backup/UPS so they are powered during a power outage. I have the smallest APC UPS for the router and ONT that cost $69. Also, the D-batteries are not even used until this USB battery pack is depleted! So technically my current setup will continue feeding per schedule for about 24 hours using both batteries. The unit apparently doesn't draw a lot of power, so I wonder why Petlibro doesn't allow Wi-Fi on the D-batteries or include a rechargeable battery instead of 3 D-batteries. D batteries are not cheap, they will lose power over time and are sold in packs of four, so I have a single battery left over. My USB battery is always 100% charged and ready to go so I prefer this setup.So far, the portion size is consistent and zero blockages. Then again, I am using very small kibble and set to 1 portion for 6 feedings. I need to dispense the smallest portion and feed more often as my cat throws up if he eats too fast or too much. This unit is great as my cat hasn't thrown up at all since, I bought this unit! I wish I could select an even smaller portion. Portion size is bigger when using small kibble.An added benefit of the motion activated camera is that it's also activated when my cat is drinking from the water fountain 12 feet in front of the feeder. I never see my cat drinking water and now I have proof. lolI have not confirmed yet that the low-food alert works but I will update the review if there are any issues.Some users have complained that you can't delete a scheduled feeding. Swipe left and it gives you an option to delete a scheduled feeding.So far, I agree with everything that is being said in the positive reviews and luckily not experiencing the issues in the negative reviews.

I purchased this item along side the Pet Libro chilled wet food feeder. This item is reliable and a good investment. The custom settings for feedings and portion size and voice record feature are very nice!One word of caution though, and this likely won't surprise many people, but this items was used when I received it. It isn't supposed to be used, it is supposed to be new. I know it was used because when I unpackaged it, it still had some kibble in the hopper from the last owner. I cleaned it out real good and decided to not return it since it still functioned perfectly and wasn't damaged or scuffed up at all. I do wish it had an app control feature like its partner, the chilled automatic wet food feeder from Pet Libro, but it's still very useful and nice. It meets all my expectations.Items to note:-Only small kibble sizes fit through. Most cat kibble, some small dog kibble. I would only recommend this for cat owners... MAYBE small dog breeds. Its relatively lightweight so an excited dog will likely knock the thing over and/or destroy it. Best for cats.-Read the user manual. It is not initially intuitive with the button functions but once you read the manual, it's pretty easy.

Had an issue with SD card compatibility but the issue was resolved and they even reimbursed me for a new SD card. The machine has been great and my cat loves it. Good to monitor the health of my cats diet. Easy to clean, easy to put together. And it’s a good size for what it is. Cool addition of the D batteries in the bottom in case the power goes out, so I don’t have to worry if mu cat starves if I’m traveling. Packaging was easy and good to remove and put together.